Flycast Partners Blog

Many organizations have turned to remote meeting applications to communicate and remain productive. Although there are many applications[...]

Working remotely brings unforeseen security challenges—Due to unforeseen circumstances and events, many of our Client Management customers have reached[...]

Within all industries -- Banking, Healthcare, Education, Retail, Manufacturing, Government – the New Norm has become synonymous with the abrupt shift[...]

Since the pandemic has forced organizations to revamp and work remotely, we have paid close attention to the concerns of our customers and understand[...]

ITIL organizations are focusing on Asset Management in the era of SARS-CoV-2. Let’s examine this by thinking about your household. 

As an IT Service Management consultant implementing Service Desk solutions, one of the core assignments I give my clients ahead of time is to consider[...]

In today’s world of COVID-19, working remotely from home, presenting/hosting, or participating in online meetings are raising logistical and security[...]

As Information Technology departments in small to mid-sized organizations mature, they incorporate more of the processes and constraints previously[...]

Many organizations rush when trying to deliver a new product or service to their business. The need for delivery outweighs everything else because the[...]

Organizations everywhere have some concept of workload automation. Documented or not, a service desk cannot operate efficiently without underlying[...]