Flycast Partners Blog

The Value of Configuration Management

For the purpose of understanding the value of Configuration Management, we have to trace how value is added to transactions. The value transaction is[...]

By Flycast Partners | December 10th, 2019 | 0 Comments

Continual Improvement Is Not Just For IT!

Like most concepts and approaches in ITIL®, the Continual Improvement Approach can be used not just for IT Service Improvements but for any[...]

By Chuck Spencer | November 14th, 2019 | 0 Comments

Project Management Tips & Tricks: Don't Get Tangled From Every Angle!

As a Project Manager, your duties are not solely limited to controlling the time, scope and cost of a project. There’s a lot more that goes into the[...]

By Gianmario Marras | November 14th, 2019 | 0 Comments

Career Advice: Mastering The Interview Process

Even the most confident professionals can turn weak in the knees during an interview process. Throughout my career, I have thrived in this area. In[...]

By David Apple | November 14th, 2019 | 0 Comments

Rich's Recipe: Miracle Whip Cake

As weird as this recipe sounds, it is by far one of the most moist and delicious cakes you will ever make. It outshines a box cake mix any day. This[...]

By Rich Longo | November 14th, 2019 | 0 Comments

What Are Request Offerings in ISM & How Should I Use Them?

Ivanti ISM (Ivanti Service Manager/ITAM) has a service catalog that customers can use to request items and/or services from your service desk.There are[...]

By Michael Yarros | November 10th, 2019 | 0 Comments

OpsRamp Fall 2019 Release: Deliver Better Uptime with Service-Centric AIOps and Enable Compelling Customer Experiences With Multi-Cloud Monitoring

The OpsRamp Fall 2019 Release delivers comprehensive features for hybrid infrastructure management with machine learning-powered intelligent[...]

By OpsRamp | November 7th, 2019 | 0 Comments

What's In Your CMDB?

When working with clients to implement a new ITSM tool or processes I am often asked “What should be in our CMDB?”

Like any good consultant/analyst I[...]

By Chuck Spencer | October 10th, 2019 | 0 Comments

Deliver Business Agility With DevOps Enablement

DevOps is an exciting paradigm that’s being adopted in many IT organization to bring agility for rapidly delivering and managing required[...]

By Aki Naito from OpsRamp | September 20th, 2019 | 0 Comments

Catching Fish or Enterprise Solutions?

More in Common Than You Realize? 

If you fished as a kid, you probably baited a hook and dropped it in the water. When you got older though, you[...]

By Bobby McCullough | September 10th, 2019 | 0 Comments

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